Customer Care Executive
•
Delhi, Delhi
•
₹15,000 – ₹20,000 a month
Job details
Here’s how the job details align with your profile.
Pay
₹15,000 – ₹20,000 a month
Job type
Full-time
Benefits
Pulled from the full job description
Work from home
Full job description
Customer Care Executive – WhatsApp & Instagram
Bootsempire is a fast-growing football e-commerce brand serving customers across India and internationally. We specialize in football boots and related products, with a strong focus on customer experience, online sales and digital communication.
We are looking for a Customer Care Executive to join our growing team. Freshers are welcome to apply. Training will be provided to candidates who demonstrate good communication skills, a willingness to learn and a strong work ethic.
Key Responsibilities:
- Handle customer queries and conversations through WhatsApp, Instagram and other online platforms.
- Maintain smooth communication with customers from enquiry to order confirmation.
- Coordinate with the internal team regarding orders, payments, deliveries and customer queries.
- Use basic computer tools, WhatsApp Web, Instagram and AI tools to improve productivity.
- Learn about football boots, products and company processes to provide better customer support.
Candidate Requirements:
- Freshers are welcome to apply.
- 12th Pass / Graduate candidates can apply; graduates are preferred.
- Good spoken and written English is required.
- Basic computer knowledge is required.
- Comfortable using WhatsApp and Instagram.
- Good communication and multitasking skills.
- Willingness to learn and take responsibility.
- Candidates from Delhi NCR are preferred.
Pay: ₹15,000.00 – ₹20,000.00 per month
Benefits:
- Work from home
Work Location: Remote
